Frequently Asked Questions
Find answers to common questions about our services and policies.
How do I schedule an appointment?
You can schedule an appointment by calling us at (757) 908-3211 or by filling out the contact form above. We typically respond within 24 hours.
Do you accept insurance?
Yes, we accept most major insurance plans. Please contact our office to verify your specific insurance coverage before your appointment.
What should I bring to my first appointment?
Please bring your ID, insurance card, list of current medications, and any relevant medical records. New patients should arrive 15 minutes early to complete paperwork.
Do you offer telehealth appointments?
Yes, we offer telehealth appointments for many types of visits. Please call us to determine if your appointment type is suitable for telehealth.
What are your office hours?
Our office hours are Monday-Friday 8:00 AM - 4:00 PM, we are closed on Saturdays and Sundays, and most major holidays.
How do I request a prescription refill?
You can request prescription refills by calling our office, using our patient portal, or by having your pharmacy send us a refill request. Please allow 24-48 hours for processing.